Welcome to EduBirdie.ae, your trusted academic writing service provider in the UAE. This Refund Policy outlines the conditions under which refunds may be granted for our services. By using EduBirdie.ae, you agree to adhere to the guidelines stated in this policy.
100% Refunds are considered under the following circumstances:
Cancellation Before Work Commencement: If you cancel your order before our experts begin working on it, you may be eligible for a full refund.
Failure to Meet Requirements: In the event that the delivered work does not meet the specifications outlined in your order, you may be entitled to a refund.
Missed Deadline: If your order is not delivered within the agreed-upon deadline and the delay is not due to your actions, a refund may be possible.
Refunds will not be granted under the following conditions:
Change of Mind: Refunds will not be provided solely due to a change of mind after placing an order.
Partial Utilization: If you have already used or downloaded a part of the completed work, a refund may not be applicable.
To initiate a refund request, please follow these steps:
Contact our customer support team via phone or email, providing your order details and the reason for the refund request.
Our team will review your request and investigate the situation.
If your refund request is approved, the refund will be processed using the original payment method.
Refund processing times may vary depending on the payment method and financial institution involved. Typically, refunds are processed within 20 - 25 business days after approval.